My business was just reviewed this past month by Google under their new Google AdWords third party compliance program. You can read all the details about this new Google AdWords policy in this article by Google. As a Google AdWords Certified Partner, being in compliance is important. If you are found to not be compliant, Google can remove your certification and even disable your ability to manage accounts.
My firm passed the review which is now to be done yearly or in some cases more frequently if Google receives complaints about a Partner. I have to say the review was thorough! As we operate transparently and were already adhering to Google policies the audit was not a problem for us, but for others, may require a change in business model, updates to their website, or new information communicated to every customer.
In summary this is what Google requires your Google AdWords Certified Partner to do:
- “At the minimum provide advertisers with monthly data on AdWords costs, clicks and impressions at the account level.”
- “All third parties primarily serving small to medium-sized clients are required to provide the Google Disclosure Notice.”
- “Third parties may not engage in unclear, deceptive or harassing sales practices.”
- “Third parties may not misrepresent their relationship to Google.”
- “You may not make improper guarantees about Google to your clients.”
- “You may not violate Google’s branding guidelines.”
- “You may not improperly use AdWords accounts, or AdWords marketing or sales material.”
You’ll want to check out the full article as I know of several situations when client’s have told me what other AdWords service suppliers have said to them are in direct violation with the policies.
As for me, I feel that a compliance review is a good thing. It keeps Google AdWords Certified Partners on a level playing field. No more having to compete for a client against a competing service that is saying they have a special preferential relationship with Google and that they get special deals that I can’t possibly get and give to the prospect.
Thanks Google for helping to make the Google AdWords Certified Partner status I work hard to get and keep mean something!