Google released HotPot about two weeks ago and so far I have used it several times and like it. I have to say if you have not checked it out you definitely should. If you are a local selling and serving business, you for sure need to come up to speed with HotPot as it will be incredibly more important to your business in the months to come.
First check it out here: http://hotpot.google.com. I think it has a stupid name and should have been named something more indicative of the service, but if you think about it, reviews stir the pot of attention so maybe HotPot works. Not sure who was at what bar with what drinks under their belt at Google when they dreamed the HotPot name up.
Never the less, once you start to use HotPot you will understand the this is one powerful tool that you will definitely want to encourage others to use to help your own business. First HotPot is very similar to Four Square. In fact so much so you may say – hey did they steal this idea. Well most likely they did as Google is not incredibly creative on its own, its MO is to see something they like and then knock it off.
If you have a Google account, you have a HotPot account. The great thing about HotPot is that it is a web interface and not solely a mobile interface like Four Square. Additionally, HotPot ties in directly with Google Places. Have you wondered how reviews appear now on your Google Places account? Well they are now going to come in via HotPot.
I personally just reviewed two restaurants that I ate at in the last two weeks. Both got 5 stars from me. Not only can you star rate a local business or place, but you can leave a comment and rate service, ambiance, and value. When your review is done, you get another review registered on your HotPot account. You can add friends automatically with which you will share reviews. I think that Google is pulling your GMail address book contacts for this, but I am not positive.
The important take away on this is that HotPot feeds reviews to Google Places. For local businesses, HotPot activity will be key to getting reviews and plenty of them. No longer will Google need to rely on City Search, Yelp, or Google Maps, they now have their own “Four Square” like tool to garner reviews and build up activity on Google Places so they can further monetize local search.