Fixing Your Bounce Rate Part Two

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McCord Web Services is a Google Partner.

Continued from Monday…

If you’ve been worrying that your 70%+ bounce rate needed immediate remediation, you need to take a deep breath and dig further.

If your website has in-depth informational content and a blog to build authority for search engines, with the increase in mobile searches, your bounce rate may be higher than a site without this type of content. Equally your website traffic will typically be higher.

So how high is too high for a bounce rate. When the numbers get to 78% to 80%, I would start to really be concerned. But there is more to this equation than just a bounce rate percentage.

Make sure to evaluate your time on page and time on site as part of an overall review. It may be as simple as moving out of the Google Display network with your advertising or adding exclusions to your program to drop your bounce rate fast. You may be driving low cost and low quality traffic to your own site erroneously thus negatively impacting your own bounce rate.

Before you start to tease apart your content take a careful look at your website and the potential causes for a high bounce rate.

  1. Is your user experience good?
  2. Do your pages load quickly?
  3. Do you have an esthetically pleasing website design that is easy to navigate?
  4. Do you have content that matches what you are selling or to build your authority?
  5. Have you reviewed your AdWords traffic? Is it targeted?
  6. Are your ads showing heavily in the content or display network thus driving up impressions?
  7. Is your content thin or scraped from other sites. Uniqueness is important here.
  8. Are you providing thoughtful content that builds a case for the use of your services or just filler?

Bounce rate is definitely a strong indicator of a user’s vote for your website, but a higher than typical number may not necessarily mean that you have a site that needs repair.

However a high bounce rate definitely needs a careful review to assure that you do not have a problem that needs to be addressed.

 

What Should Your Bounce Rate Be? Part One

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McCord Web Services is a Google Partner.

Before the advent of more than 50% of searches done in the mobile arena, a website wanted to strive for about a 45 to 50% bounce rate. Now with “in the moment” searches done on mobile accounting for more than half of all Google search traffic, the time on a website is dropping fast and bounce rates increasing.

When I do a survey of a number of website we access here is a quick synopsis of bounce rates we are seeing.

e-Commerce Store 73.94%
Home Service Provider 75.48%
Software and Security 65.62%
Architectural Features 95.80%
Home Service Provider 62.26%
Real Estate Services 41.68%
Industrial Product 74.58%
Home Services Provider 75.80%
Aviation Industry 69.44%
Electrical Service 67.32%
Home Services 58.69%
Healthcare 69.13%
SEO Services 77.63%
Landscape Services 66.29%
Cosmetic Services 72.48%

The site average is 69.74% this is significantly higher than the benchmark of 46.9% that Google Analytics had shared three years ago as a global benchmark. Now it is not uncommon for sites with strong informational content and a blog to have a 70% plus bounce rate.

In fact the sites in our list that have low bounce rates also typically those that have lower traffic and do not have additional  informational content on their site. They are mainly brochure-type websites focused on showcasing only their own services and do not typically have a blog.

So what do you do with this new normal of a relatively high bounce rate, and should you be concerned? Please come back to read the rest of this two part series on Wednesday.

 

 

Global SEO Tips for Spin-Off Websites Part One

ELooking at Global SEO
Looking at Global SEO

Do you want to reach more customers? Do you have office in far flung countries? Are you not sure how to go about doing SEO for multiple countries?

Here are my tips for global SEO.

1. Get a separate country specific domain so that you look like a real resident. Make sure in the contact information you list the local office and phone number. You can also reference the US information as well but at the website footer and in the header only the country specific address and phone number should be used.

2. Preferably, for country websites that are not English speakers, the website should be in the country’s native language. However readers will assume that when they call they will be speaking to someone fluent in their own language. If your staffing does not allow for this, then leave the website in English, but use the local address and local phone number.

3. Google will not identify websites in other languages as duplications of your own site penalizing you. Which is good news. However for the English speaking countries, you should use the meta tag for Canonical URL just so Google does assign a penalty.

“You might have avoided setting up a .co.uk counterpart for your .com site for fear of Google deeming this as “duplicate content,” since there’s not much of a language difference. However, Google now supports using the rel=“canonical” link element across different domains. This means you can have similar content on both the .com and .co.uk extensions of your site, and use the canonical link element to indicate the exact URL of the domain preferred for indexing. This will make duplicate content a non-issue. Also, keep in mind that this is not required when using different languages. Google does not consider foreign language translations to be duplicate content. But keep in mind that it is something to consider for multiple locale sites in the same language.” For more great info visit this page. 

5. If you decide instead of doing new domains to do subdirectory domains, then make sure a sitemap is done for each subdirectory domain and feed it to the Google Search Console using a different URL in the account. Or for new domains, make sure to implement the Google Search Console, create a site map and select the targeted country in the Google Search Console.

Check back on Wednesday for more tips for Global SEO.

What Should You Watch in Google Analytics

Educate yourself on the value of monitoring your site in Google Analytics.
Educate yourself on the value of monitoring your website in Google Analytics.

Google Analytics is a free tool from Google. Insert a small snippet of code in your website files and statistical tracking starts immediately. Over time you can start to identify important trends that you can use to leverage exposure for your business.

Here Are the Areas I Watch in Google Analytics

1. Audience on Left > Overview
Use this page to identify the overview of what is happening on your website from total visits, unique sessions, to time on page and bounce rate.

2.  Audience on Left > Mobile > Overview
Use this page to monitor the technology people are using to visit your website. Monitor the percentage of mobile devices and desktops.  Make sure you are aware of the technology used when visiting your site so you can make sure you are catering to your reader trends.

3. Behavior on the Left > Site Content > All Pages
Use this page to identify the top visited pages of your website.  On this page I monitor my bounce rate by page of content. Where I have a high bounce rate I may want to review my content to make sure it is targeted and concise. Too high of a bounce rate may indicate that AdWords is not targeted enough for you (if you are using AdWords to drive traffic to your website) or that the reader simply did not quickly find the information that they wanted.

4. Behavior on the Left > In Page Analytics
Use this page to actually see an overlay of your own website pages with click traffic indicators and link popularity over the links and navigation of your pages. You can navigate through your entire website. I use this page to identify if I have hot sections of my website or sections that don’t get much attention.

If you need help understanding what is important on your own website and how you may be able to improve site traffic, make sure to review our services for site evaluation.