I’ve had two customers in the last two weeks have near heart attacks over negative reviews that they have found online about their business. In both cases the business owners wrote angry responses and then asked me for help. Here are five tips on how to write a good response…
Web Visibility
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Why Can’t I See My Website Properly with an iPad?
There are several reasons you may not be able to see your own website properly with your iPad. Here are a few suggestions to work through to try to identify the nature of your problem. 1. How old is your website. If it is older than two years old, most…
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Twitter Analytics Can Help Unlock Keys to Your Success
Twitter has a new tool and if you have not checked it out yet, I would strongly encourage you to do so. It is called Twitter Analytics. This new tool allows you to dig into who is following you and what is happening in regards to interaction with your tweets. Twitter…
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Looking for a Few Good Customers Who Want to Be Guinea Pigs
I’m looking for just a few guinea pigs for a service test that I am strongly considering for my business. And I am willing to discount my typical hourly rate for my test program to identify if what I feel can legitimately be done to boost reviews and remediate negative…





