Category: Webmaster Services

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Why Reviews Matter

Yes I love to take pics of my food for reviews.
Yes, I love to take pics of my food for reviews.

As a Google Local Guide, I review every place I visit and every place I eat. With over 300 reviews and photos uploaded to Google, I am just one of many who are helping Google index local businesses, build reviews and improve the accuracy of Google Maps.

Google does not pay me for these services, but I do receive special Google branded products and other perks for being a Google Local Guide.

Here’s what I’ve found out as I travel my local area.

  1. Reviews really do matter.
  2. People actually look at the photos I post for about a business.
  3. Negative reviews mean I probably won’t visit.
  4. I am constantly evaluating my store or restaurant experience.
  5. If I receive poor service, I will write about it.
  6. Even for lower end restaurants food presentation is important.
  7. People actually read what I post about a business.
  8. I do not tell business owners I am reviewing them.
  9. I myself select who I trade with based on online reviews.
  10. Reviews are more important than a nice website.

The bottom-line is that you are on display and being rated with every phone call, every visit, every plate that is served. You may have the best website, but if your visitors do not receive the royal treatment when they call or visit, you’ll set yourself up for a negative review. Get several and they can damage your business and sales!

To get savvy help in writing rebuttals to negative reviews, contact us today.

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An Update on the EU’s GDPR for Privacy

An Update on the EU’s GDPR for Privacy
An Update on the EU’s GDPR for Privacy

Since I last wrote about the privacy updates that are mandated by the EU to cover website traffic on American websites by EU nationals, much has happened.

First, clients who thought that they did not want to update their privacy policy or implement cookie approval for website statistic tracking have changed their minds.

Our team has been very busy updating websites to beef up the transparency of the privacy policy, reveal clearly what is being tracked on websites, offering ways to opt out of tracking, and installing cookie approval scripts on websites.

Several clients have shared their thoughts with us on why the sudden change. Some are listed below.

“I do feel lucky about not getting caught, but also want to be safe.”

“I’ve just had a lawyer call me and I feel like I need immediate action on the privacy updates as I don’t want to end up in court on a new matter.”

“I think it is stupid to do, but I am getting inundated with privacy policy updates from everyone that I do business with, that maybe I do need to do something to my website.”

As for me, my perspective is that it is not expensive or hard to do the implementation to be in compliance with the GDPR. I am risk adverse and feel that eventually the US will institute some controls so we will be ahead of the game by changing our own websites now.

Posted on

An Update on the EU’s GDPR for Privacy

Nancy McCord is a Google and Bing Partner
Nancy McCord is a Google and Bing Partner

Since I last wrote about the privacy updates that are mandated by the EU to cover website traffic on American websites by EU nationals, much has happened.

First, clients who thought that they did not want to update their privacy policy or implement cookie approval for website statistic tracking have changed there minds.

Our team has been very busy updating websites to beef up the transparency of the privacy policy, reveal clearly what is being tracked on websites, offering ways to opt out of tracking, and installing cookie approval scripts on websites.

Several clients have shared their thoughts with us on why the sudden change. Some are listed below.

“I do feel lucky about not getting caught, but also want to be safe.”

“I’ve just had a lawyer call me and I feel like I need immediate action on the privacy updates as I don’t want to end up in court on a new matter.”

“I think it is stupid to do, but I am getting inundated with privacy policy updates from everyone that I do business with, that maybe I do need to do something to my website.”

As for me, my perspective is that it is not expensive or hard to do the implementation to be in compliance with the GDPR. I am risk adverse and feel that eventually the US will institute some controls so we will be ahead of the game by changing our own websites now.

 

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Your New Website: Vet Your WordPress Theme with These Tips

Nancy McCord a Google Partner and Bing Partner
Nancy McCord a Google Partner and Bing Partner

Many business owners of websites older than five years are thinking of updating their websites this year. A frequent question we get at McCord Web Services is “Is WordPress right for me?” For some businesses WordPress may be a good fit, but it is important to understand that you do have options to a WordPress website.

In this series on WordPress or PHP, we will be looking at the pros and cons as well as benefits and challenges.

If you are considering a WordPress website please review my checklist below before you make a final selection and get your site into production. I encourage you to have a frank talk with your potential website designer and nail down some of these issues before you go to contract or fund the project with a deposit.

WordPress Theme Vetting Checklist

  1. If you are using a custom created theme, ask to see links of similar projects. Input the URL in the Google Page Speed tool to understand clearly the page speed you may end up with in your custom project. https://developers.google.com/speed/pagespeed/insights/
  2. If you are going to use a pre-designed theme, all theme designers will have a “live preview”. Ask for that link and input the URL in Google’s page speed tester. https://developers.google.com/speed/pagespeed/insights/ Better yet, let your web designer know that you will not want to use any WordPress themes that do not score in the “green” zone on the Google Page Speed Tester.
  3. Assure that your site designer knows that you will want to use AMP plugins to render your WordPress website to be AMP friendly. If the designer has used that theme before, ask to see the AMP page of a site. The page you see in your browser and smartphone should not have navigation links and elements with the content pushed to the bottom. It should have a narrow banner and content. If you see a lot of navigation links, it means that the theme’s navigation is not compatible with the AMP plugins. If your site designer cannot provide a page for you to use, consider buying the theme in question, having them do the installation, install the AMP plugin for your evaluation before you go further. Do not do site build-out until you verify that this is not an issue with your theme. It is by far better to write off the cost of the theme (typically under $100) and choose a new theme to get the AMP compatibility you really need.
  4. Review with your web designer the type of theme they will be using. It is easy for another webmaster to come in and put in blog content. Will blog post pages have builder fields and have to be customized at installation or will the blog content entry fields be typical as in WordPress Twenty Seventeen or Twenty Eighteen. Does the blog require a featured image and what are the size dimensions of the featured image? For many sites using featured images an image of 1920 by 1080 is required. This requires the blog post installer to buy a special larger image and then resize it to fit. This is an added expense that you should know about before you purchase your theme or go into production as you will incur additional costs.
  5. Let the website designer know you are serious about security. All testing logins and user names and passwords at set up should be complicated and never use admin or default settings. After launch WordFence Premium can be added for additional security and firewall protection, but don’t allow your site to be hacked while in the design phase through lax security.

In our next blog post on Wednesday, we will discuss why there has to be such a focus on page speed for your new website.