How to Set Up a My Client Center in adCenter

If you are using Google AdWords for multiple accounts you are most likely using a Google AdWords My Client Center better known as a MCC. A MCC allows you to link and unlink many client accounts so that you can easily work on and navigate between many accounts with one login. Microsoft adCenter has this same set up but it is called Agency Management.

Here’s how to set up an adCenter account to be like a MCC to easily manage multiple accounts.

  1. First your own account which I will call the agency account must have been created after November 2009. Mine was created in 2005 so I had to create a new one. Any client accounts that are older will have to be re-created in order to link them. This is not a big deal as you can do this all with adCenter desktop.
  2. Go into your first client account and click the “Accounts & Billing” tab, then click the sub tab “Agency Management”.  Then in the body click the button “Invite Agency”. Enter in the customer number your agency has given you and an email address of one of the agency owners. The agency will find this customer number on their “Account & Billing” tab and it typically starts with a C.
  3. The agency will then receive an invitation to connect via email. Make sure that you respond by clicking the link. On doing so this new client will now appear in your agency account and you can see it when you click the “Agency Management” tab.
  4. Now here’s the tricky part that is not really covered clearly in the help instructions. You cannot see that account in your agency drop down menu until you do several things. First in your agency adCenter account go to the “Account & Billing” tab again. This time click the “Users” tab and set up a new name and email address as a user. You will not be able to use the same ID as that of the agency account.  Enter in all the personal information for the user. On that same screen but on the far left is a box called “Account Roles”, here instead of clicking “Super User” you should click the radio button next to “Client Admin” you will then see your new client account name and you will tick the box next to the client name to connect your new agency user with the client.
  5. The new agency user that you have set up will receive an email and a request to create a online access account with a password. This login is different from the Agency login. From this new agency user account, you will now see a list of clients and can easily click one to manage it.
  6. If you have multiple accounts, once you have finished managing one, just search in the top Right search box for the next client name to return to your master client account list to visit the next account.

The key to set up is to have really two accounts the agency account and then the agency user account. If you don’t create the user account and then tie it to the client you can’t see your client account at all. Hope this helps you get started.

Now, if you are looking for a savvy adCenter certified account manager, make sure to check out our services page for details and pricing.

Microsoft adCenter Customer Support Gets My Thumbs Up

Cathy H. at Microsoft adCenter gets a big thank you from me this last week for her help in resolving a problem. I want to say that in my experience adCenter has one of the most knowledgeable and tenacious when it comes to working with you to resolve a problem. I give them a big thumbs up!

Any client can call the adCenter 1-800 number to get help. Telephone support is not predicated on how much you spend as it is at Google AdWords. With Microsoft adCenter you can actually talk to a real person immediately. Not only will they work to help you then, but will call you back, allow you to speak to them personally on a second call (versus having to go into a phone tree and start all over with a new rep.), but they are smart and courteous on top of that.

Here is their contact information so if you have a need you can call too:

United States:
Telephone: (800) 518-5689 6:00am-18:00 pm PST seven days a week

If you are considering trying out adCenter for your pay per click advertising I recommend them to you. (I am not being paid for this blog post, just have had a great experience and wanted to share it with you.)

Windows Live Writer a Great Blogging Tool

nancy-2011If you blog occasionally or even if you blog a lot, Windows Live Writer may replace creating your blog post in the control panel as your blog editor of choice. I am finding that it is sometimes easier and faster to blog in Microsoft’s free Live Writer application than it is to write in Word when I am on the go or for that matter faster than working directly in my WordPress control panel.

These are the things I like about Windows Live Writer:

  • Ability to work offline and so I can blog while sitting in a waiting room.
  • Ability to easily add images from my clip art gallery to my blog posts.
  • Ability to save my blog post to my computer automatically without thought or a second action if I am working live.
  • I like the spell checker and word count feature. Particularly the word count feature!
  • I like the ability to set up multiple blog accounts and switch between them at will.

I have Windows Live Writer set up on my laptop so I can blog anywhere I go – the soccer field, the waiting room at the dentist, and in the car (if I am not driving). I have found that I like it so much that I am using it more and more just for blogging while I am sitting at my own computer. I find it significantly easier to quickly add photos and style text than when I am working live on my WordPress blog online.

To have it work, you will need your blog admin or user login but that is about it. You don’t even need FTP access.

If you want to check it out, you can get the free download here. You may find out like me that it becomes your application of choice.

Google is Picking Up Facebook Reviews

I wanted to give you an update from my blog post this past week on what is happening with Google indexing reviews on Facebook. Today, I found one of my test pages in the Google.com search results but not the other.

In just a few days I have found that Google has picked up the page with my hreview HTML tags hand coded and inserted into an FBML page, but not the page that has Facebook reader reviews. Although this may not be a definitive answer yet, as it is still pretty early in the test, the results are interesting.

I’ll keep you posted on my results as I do further testing. In the meantime if you want to read the full blog post and be a part of my test check out this blog.