AdWords Express Gets a Thumbs Down Rating

Thumbs Down for AdWords Express
Thumbs Down for AdWords Express

It used to be that AdWords Express was easy enough for a business owner to set up and maintain and the results were pretty good for low budget accounts. But lately, Google seems to be delivering untargeted results.

Here’s an example. A client asked me to set up an AdWords Express account. They wanted to take a low budget route to get exposure on AdWords. Typically for clients with a $200 per 30 day ad spend who were okay with a 15 mile ad delivery radius around their business location, this seemed like a very low cost way to get fair results.

Now, Google has nearly totally automated keyword selection in AdWords Express accounts and if you really look at the 27 pages of keywords that Google is showing for one ad, you’d be shocked at what Google is delivering clicks on. The phrases and your ability to control what your ad shows on is now marginal at best.

With these changes, Google has automated the process, but at the expense of quality. On set up you can select one category from Google predetermined list, then select five or six predetermined terms by clicking a check box, but this is when the trouble starts. Google extrapolates high activity keywords for your account so if you selected permanent eyebrows Google now shows your ads for terms like semi-permanent makeup, eyebrow makeup, and cosmetics. Yikes!

Because of Google’s delivery change and inability to once and for all control the search phrases – ones you delete keep popping back into the account, I’ll be changing my program and recommending that only do it yourselfers who have loads of time on their hands use AdWords Express. The lack of controls is very concerning and makes me give it a thumbs down!

Understanding Google AdWords Express

Nancy McCord, of McCord Web Services, (a Google AdWords Certified Partner) explains when you would want to use Google AdWords Express. This streamlined automated version of Google AdWords is a great platform for local selling business owners who have a low click budget and do not want to hire an AdWords account manager.

 

Afraid to Test AdWords Try Google AdWords Express

Some clients may be selling a service or product that may not be a wonderful match for Google AdWords. There’s a great way to test if AdWords is right for you before taking the big plunge in regards to set up fees and click charges.

First, this is why AdWords may seem not be right for your business:

  1. Your products or services are priced higher than other competitors in your market. For example, you may only sell products bundled into a four pack and your competitors will sell singles. This makes your superior product, seem more costly than the competition.
  2. Your service is unique but costs more to buy due to your expertise. Others who do not have your longevity in the industry may be selling what seems to the consumer the same service but at half the price.
  3. You are offering coupon codes to discount your products and promote them widely on the Web, but when a consumer reviews your product (which they can buy elsewhere) head to head on the Web without using the discount your product and shipping may be higher.

Second, this is how you can test AdWords for your business with minimal set up expense:

  • Set up a Google Places account or claim your listing. Then use AdWords Express within the control panel to show ads in up to a 50 mile radius to test the waters with your AdWords program.
  • Although this is a local test and not a national test, for just a few minutes in set up, and no keyword entry, you can try out Google AdWords to check the viability of your product or services on Google AdWords.
  • When you set up a Google AdWords Express account, Google will set your cost per click, create a simple keyword list and even create your ad text.

Third, when should you consider the test successful?

  1. If your traffic and phone call level have improved from this limited scope test, it may be time to consider a full Google AdWords program. I recommend moving to this new level only if you have the budget to truly test a four to six month period at an ad spend of $500 to $2,000 for a 30 day period.
  2. If you got lots of clicks and no sales or phone calls, I would recommend that you review your position in the market to one see how you can clearly differentiate yourself from low price competition, re-align selling policies and prices to be more competitive in the consumer’s eyes, and evaluate if there may be alternative ways to cost efficiently promote your products and services other than Google AdWords.

If you are looking to move into a three or four month AdWords evaluation program after testing the waters, we’d be a good match for your needs. With a strong focus on sales and lead conversions, our service and honest advice will identify if AdWords is the place for you. We have recently introduced a new program called Local Start. In this program we set up a Google AdWords Express account for you. Check out more details on Local Start.

Afraid to Test AdWords Try Google AdWords Express

Some clients may be selling a service or product that may not be a wonderful match for Google AdWords. There’s a great way to test if AdWords is right for you before taking the big plunge in regards to set up fees and click charges.

First, this is why AdWords may seem not be right for your business:

  1. Your products or services are priced higher than other competitors in your market. For example, you may only sell products bundled into a four pack and your competitors will sell singles. This makes your superior product, seem more costly than the competition.
  2. Your service is unique but costs more to buy due to your expertise. Others who do not have your longevity in the industry may be selling what seems to the consumer the same service but at half the price.
  3. You are offering coupon codes to discount your products and promote them widely on the Web, but when a consumer reviews your product (which they can buy elsewhere) head to head on the Web without using the discount your product and shipping may be higher.

Second, this is how you can test AdWords for your business with minimal set up expense:

  • Set up a Google Places account or claim your listing. Then use AdWords Express within the control panel to show ads in up to a 50 mile radius to test the waters with your AdWords program.
  • Although this is a local test and not a national test, for just a few minutes in set up, and no keyword entry, you can try out Google AdWords to check the viability of your product or services on Google AdWords.
  • When you set up a Google AdWords Express account, Google will set your cost per click, create a simple keyword list and even create your ad text.

Third, when should you consider the test successful?

  1. If your traffic and phone call level have improved from this limited scope test, it may be time to consider a full Google AdWords program. I recommend moving to this new level only if you have the budget to truly test a four to six month period at an ad spend of $500 to $2,000 for a 30 day period.
  2. If you got lots of clicks and no sales or phone calls, I would recommend that you review your position in the market to one see how you can clearly differentiate yourself from low price competition, re-align selling policies and prices to be more competitive in the consumer’s eyes, and evaluate if there may be alternative ways to cost efficiently promote your products and services other than Google AdWords.

If you are looking to move into a three or four month AdWords evaluation program after testing the waters, we’d be a good match for your needs. With a strong focus on sales and lead conversions, our service and honest advice will identify if AdWords is the place for you.