Tag: Facebook

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Facebook Business Page Confusion Explained

There has been much confusion on moving your business to a Facebook Business Page from clients when they already have been using a Facebook Personal Profile for their business. Let me explain what I consider at this time to be our best practice recommendation for business owners who have had their business tied to their personal Facebook Profile or who have actually set up a Personal Profile for their business.

1. If you have done this (note in the first paragraph), we recommend that you keep your personal profile and then while logged into your personal profile go to this link http://www.facebook.com/pages/create.php and create a Business Page for your business. You will then access this new page by logging onto your personal Facebook account, click the account link at the top right, and then in the drop down select manage pages.

2. We then recommend that you announce to all colleagues and business associates that are friends in your personal profile over a two week period, that you are locking down your personal profile and encourage them to “like” your new business page.

3. At the end of the two week period, change your privacy settings in your personal profile to Friends only and then delete from your friend list anyone who you do not want to see personal photos, photos of your own personal friends, and your kids.

4. When you get a friend request sent to your personal profile, click the face of the person requesting to friend you and write them a note stating that you do not connect on your personal page but can fully interact with them and with you on your Facebook Business Page.

If you have created a Personal Profile for your Business you will still want to create a Business Page treed off of your Business’ Personal Profile. Work hard to move your friends to the new page as you will have many more features for interacting with them on a Business Page.

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What You Can Expect From Social Media

I have had a few clients say “Facebook is not working for me, I am not making any sales from it!”  It is important to understand what Facebook is and what Facebook is not. I do not consider Facebook, at this time, a strong lead generation tool. That being said, I do recommend that every business have a Facebook Business Page and actively work to connect with client’s and prospects.

Facebook is about connections and creating web authority and a reputation. Facebook is a place for prospects and customers to interact, share information and insights, ask questions, and get to know each other on a more personal level. Now, don’t flame me just yet if you disagree, I have personally done business on Facebook, but creating sales is not the real purpose for Facebook. From my point of view there is no better tool for lead generation than Google AdWords and Facebook is not Google AdWords.

“So if Facebook is not a strong lead generating tool then why should I use it?”  You will want to use Facebook as this is where your prospects and customers are hanging out. By exposing people to your products, services, and your business culture, you can move them off Facebook and into your website where your message is more tightly focused and is about lead generation.

Consider Facebook as a snap shot, a gateway, a teaser, an introduction to your business. With the right impression on Facebook you can encourage a migration to your website where your message is more selling focused.

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Social Media More Than Fluff

Danny Sullivan, a pillar in my industry and writer for SearchEngineLand, just interviewed Google and Bing engineers about what they use from Facebook and Twitter in regards to signals that may impact organic placement. I found the article extremely interesting and I think you will too. You can read the full piece here.

The huge take away on the article is that both Bing and Google evaluate and use information, popularity, and activity on both Twitter and Facebook. This is particularly good news for clients of ours who were early embracers of social media and have now built up popular accounts and do regular status updates. The pay off of social media has not been fully realized yet, but the impact on future organic search placement is huge.

Both search engines are now evaluating both PageRank and now SocialRank or HumanRank or SocialRank. Neither have determined a name yet, but are clearly watching, gaging, and weighing social media activity of businesses on both Facebook and Twitter. It is now boiling down to Web Authority and Social Authority (how many updates you do, frequency of updates, number of followers or friends) will now appear to impact positively organic search results.

Both search engines revealed that the links on Twitter and Facebook, even though they are nofollow, do mean something to their search algorithms in regards to Web Authority. Twitter links may in the very near future even be considered as some version of acceptable link building program.

If you are not involved with Twitter or Facebook at this time, you had better take a careful look at this insightful analysis that Danny Sullivan has done as I would recommend at this point you get in the game and do so quickly. Early embracers should give themselves a big pat on the back for seeing a trend and the importance of it and acting to take advantage of the new technology which has now given them an edge over their competition.

We do offer social media services at very affordable rates. We invite you to review our own Twitter and Facebook services.

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HootSuite Moves To A Paid Model

If you are serious about social networking and social media then you are probably using HootSuite already. If you are not, HootSuite is our application of choice for our various writers and to house our myriad of client accounts.

HootSuite has been free for the last two years and we have enjoyed and really used the service. In fact is wasn’t until Facebook chopped Fan Page posting by third parties that we really found out just how much we depend on the application to manage our growing social media enterprise.

In the next seven days if you use HootSuite, you will be forced to choose either the free restricted use option or will have to move to the Pro paid option that is based on a pricey fee structure for team members. You get yourself free and four more team members for $15 each. Add another member and it is $30 per member up to a cap. Ouch that can get expensive for certain businesses ours included.

Social media is here to stay and our service offerings and number of clients is steadily growing with HootSuite, even the paid Pro version we can quickly and effectively do the work we need to do. I consider HootSuite and integral part of our service offerings.

Please note HootSuite will pay me a small commission if you sign up for a Pro account, but that is not my reason for writing this post.